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BOOKING WITH BELAYO EVENTS

All orders will have a 5 day courtesy hold starting from the date the proposal was sent. If after the 5 days the deposit has not been submitted the items will be released from the order. *Please note all orders are only reserved once a deposit has been placed.

FIVE DAY HOLD

A non-refundable 50% deposit is required within 5 days of receiving your proposal. Deposits are non-refundable, and will be applied to your remaining balance. For cancellations and refunds, please contact us directly.

All consultations and viewings are done by appointment only. We do not allow Walk-Ins. We encourage you to schedule an appointment to view our inventory and discuss your event needs with a member of our team. To schedule an appointment, please contact us. 

Damage fees vary depending on the type of damage. If the item is broken and needs to be replaced, a full replacement fee will be charged. Typically that is 4x the rental rate. If an item is stained or torn, there will be a cleaning and repair fee.

All fees vary depending on the type of stain, tear, and item. For any questions regarding damages, please contact us.

Our Process

How We Works

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Concept and Design Process

The concept and design process for event and decor planning includes ideation, developing themes and visuals, planning layouts and decor, sourcing materials, coordinating with vendors, testing setups, and executing the final design on the event day to ensure a cohesive and visually appealing experience.

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pricing Process

The pricing process  involves  analyzing costs, and assessing the value of your services. Choose a pricing strategy (e.g., fixed, hourly, package rates), set initial prices, and monitor client feedback and market trends to adjust prices for competitiveness and profitability.

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Execution

Execution  involves final preparations, venue setup, coordination with vendors, managing guest arrival and seating, monitoring the event to troubleshoot issues, and overseeing cleanup. It ensures everything runs smoothly and concludes with a post-event review to evaluate success and gather feedback.

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Finishing Process

The finishing process includes overseeing cleanup, coordinating vendor returns, settling final payments, conducting a client debrief, collecting feedback from attendees and vendors, and performing a post-event review to assess successes and areas for improvement.